1. Empathy
Empathy shouldn’t just be towards
passengers but also towards co-workers.
On the day of the interview, show
kindness to the other applicants. Smile. Talk. Help.
Give way to other applicants. Don’t
ever try to put someone else down just so you could shine.
2. Customer Service Orientation
You’ll be asked a lot of problem
solving questions. Whenever you answer one, always keep the customer your top
priority.
3. Adaptability
Your plans to spend a weekend with
loved ones could be an improbability due to changes in your roster. You’ll
have standby duties and may have to be ready for duty within 20 minutes of
being called. You’re definitely going to experience flight delays and
cancellations.
You may expect to have 30 minutes to
do your preflight ground duties but now you only have 5 minutes. You may not
have all the resources you had expected to perform a job correctly. But you’ll
have to be able to make it happen nonetheless.
4. Teamwork and Communication
As cabin crew, you’ll work in teams
of people you may have never met before. You’ll have to show recruiters that
you’re very capable of working with total strangers towards achieving a common
goal.
5. Cultural Awareness
As mentioned above you’ll be working
with a different set of team every time you go to work. If you work for a
multinational airline like the ones in the Middle East, you’re bound to be
sharing the workplace with people of other nationalities.
Cultures and ideals might sound
absolutely strange to you but you’ll have to put all these aside and work
together as one unit.
6. Grooming and Grace
Flight attendants are the image of an
airline. You must look the part.
Your grooming should be impeccable
and your posture graceful. You’ll be working long hours and have to look just
as fresh at the end of the flight as you did at the start.
Throughout the interview, keep a
confident and poised demeanor. Watch for you grooming from your hair to your
finger nails. Standards are really high in the airline business.
